1. What is the warranty on your pickleball paddles?
Our pickleball paddles come with a 6 month warranty to ensure customer satisfaction.
2. What does the warranty cover?
The warranty covers any manufacturing defects or faults in materials that may affect the performance or durability of the pickleball paddle. This includes issues such as delamination, the core breaking or the edge guard . Please note that the warranty does not cover normal wear and tear, misuse, or accidental damage.
3. How do I claim warranty for a defective pickleball paddle?
If you believe your pickleball paddle is defective and eligible for warranty coverage, please contact our customer support within the warranty period. Our team will guide you through the warranty claim process, which may involve providing proof of purchase, photos or videos of the defect, and other relevant information. We will assess the claim and provide a resolution accordingly.
4. Can I return a pickleball paddle for a refund?
We offer a refund policy for pickleball paddles within a certain timeframe from the date of purchase. However, please note that the refund policy may vary depending on the specific paddle model and any applicable warranty coverage. Please refer to our return policy for detailed information on eligibility and procedures for returning a paddle for a refund.
5. How can I contact your customer support?
You can reach our customer support team by contacting us through our website. We strive to respond to all inquiries as quickly as possible and provide the assistance you need regarding our pickleball paddles and any related concerns.